Refund Policy
At Sewa Ka Junoon Welfare Foundation, we value the trust of our donors and supporters. Our refund policy is designed to address specific concerns while ensuring transparency and accountability.
- Donations
1.1 Voluntary Contributions:
All donations made to Sewa Ka Junoon Welfare Foundation are voluntary and are intended to support our charitable activities.
1.2 Non-Refundable Donations:
Once a donation is made, it cannot be refunded. This is because funds are immediately allocated to our initiatives, ensuring swift support for those in need.
1.3 Exceptional Cases:
In rare cases, where a donation has been made in error (e.g., duplicate transactions), refund requests will be considered on a case-by-case basis.
- Refund Process
2.1 Eligibility:
Refunds may be considered for duplicate transactions or errors in processing. Requests must be submitted within [X days, e.g., 7-15 days] from the date of the transaction.
2.2 How to Request a Refund:
To request a refund, please email us at [Insert Email Address] with the following details:
- Donor’s full name.
- Transaction ID.
- Donation amount.
- Date of transaction.
- Reason for the refund request.
2.3 Review and Processing:
Refund requests will be reviewed, and if approved, the amount will be refunded to the original payment method within [X business days, e.g., 7-10 business days].
- Payment Gateway Fees
Please note that any transaction fees deducted by the payment gateway (e.g., Razorpay) may not be refundable.
- Cancellation of Recurring Donations
If you have set up a recurring donation and wish to cancel future contributions, please contact us at [Insert Email Address] at least [X days, e.g., 5 days] before the next scheduled payment.
- Contact Us
For any questions or concerns about this Refund Policy, please reach out to us:
Email: sewakajunoon.ceo@gmail.com
Phone: 9453182426 / 08174822426
Address: NH30 Lucknow-Delhi Highway, Kotra Kheri, Lakhimpur, Uttar Pradesh, India
